1. Do you manage your own network of in-country immigration affiliates or partner with a global immigration company? Explain your relationships.
  2. How do you evaluate the performance of individuals who provide immigration services to transferring employees?
  3. Please indicate your process for assuming responsibility for renewals of existing files.
  4. What procedures have you put into place to minimize the overall cost (service fees or governmental fees) to the client for immigration services?
  5. Please document your processes and procedures to ensure that renewals are processed in a timely and effective manner.
  6. How do you ensure that your local immigration specialists strictly comply with the requirements of the U.S. Foreign Corrupt Practices Act, the U.K. Bribery Act, and any other applicable anti-fraud legislation?
  7. How do you ensure that your local immigration specialists strictly comply with all relevant data protection requirements, e.g. U.S. Safe Harbor, EU directives, etc.?
  8. Describe the technology solutions/portals that you offer regarding immigration services, and the cost. Is it the same platform that you use for your other services?
  9. What security/encryption systems does this technology use?
  10. Describe how you coordinate the completion of any pre- or post-relocation medical requirements (vaccines, physicals, etc.).
  11. Please indicate your office hours. How are after hour calls handled?

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